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 Legal

Terms of Service

The agreement between you and Nexi Bot LTD when you use Proven. CPD.

Last updated: 28 June 2026  •  Governing law: England & Wales

Please read these Terms carefully before using Proven. CPD. By creating an account or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

1. Parties and definitions

  • "We", "us", "our": Nexi Bot LTD (trading as Proven. CPD), Company No. 16502958, Suite 627, 80A Ruskin Ave, Welling DA16 3QQ.
  • "Platform": The Proven. CPD web application accessible at provencpd.co.uk and any associated services.
  • "You", "User": Any individual or organisation who creates an account and uses the Platform.
  • "Organisation": A university, NHS Trust, ambulance service, training provider or other body that has entered into an organisation-level agreement with us.
  • "Content": Any data, text, reflections, CPD entries, documents or materials you upload or create on the Platform.

2. Acceptance and eligibility

By registering for an account, you confirm that:

  • You are at least 16 years of age;
  • You have the legal capacity to enter into a binding agreement;
  • All information you provide during registration is accurate and complete; and
  • You will keep your account credentials confidential and are solely responsible for all activity under your account.

3. Account registration and security

You are responsible for:

  • Maintaining the confidentiality of your password and login credentials;
  • All activity that occurs under your account;
  • Notifying us immediately at [email protected] if you suspect unauthorised access; and
  • Ensuring your contact details remain accurate and up to date.

We reserve the right to suspend or terminate accounts where we have reasonable grounds to believe security has been compromised.

4. Subscriptions and payment

Free tier: Certain features are provided free of charge indefinitely. The availability and scope of free features may change, and we will provide reasonable notice of any material reduction.

Paid subscriptions: Paid plans are billed monthly or annually in advance. Prices are displayed on our Pricing page and are exclusive of VAT where applicable.

Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial periods, except where required by law (see your Consumer Rights below).

Consumer cancellation right: If you are a consumer (not purchasing in the course of a business), you have a 14-day cooling-off period from the date of purchase. If you use the paid features during this period, we may charge a proportionate amount for the service consumed.

Price changes: We will give you at least 30 days' notice of any price increase. If you do not wish to continue at the new price, you may cancel before the increase takes effect.

Organisation pricing: Organisation plans are subject to separate commercial agreements and are not governed by the consumer subscription terms above.

5. Acceptable use

You agree not to:

  • Include patient-identifiable information in your portfolio entries or any content on the Platform;
  • Impersonate another person, including using another individual's HCPC registration number;
  • Upload false, misleading or fabricated CPD records, reflections, signatures or proficiency sign-offs;
  • Attempt to gain unauthorised access to another user's account or data;
  • Use the Platform for any unlawful purpose or in violation of your professional regulatory obligations;
  • Upload malware, viruses or any code designed to harm the Platform or its users;
  • Reverse engineer, decompile or attempt to extract the source code of the Platform;
  • Use automated bots or scrapers to access or extract content from the Platform; or
  • Resell, sublicense or commercially exploit the Platform without our prior written consent.

Please see our full Acceptable Use Policy for further detail.

6. Your content

Ownership: You retain full ownership of all content you create on the Platform. We do not claim any intellectual property rights over your portfolio entries, reflections or CPD records.

Licence: By uploading content, you grant us a limited, non-exclusive, royalty-free licence to store, process and display your content solely to the extent necessary to provide the Platform to you and, where applicable, to your organisation.

Responsibility: You are solely responsible for ensuring that your content complies with applicable law, professional standards and these Terms — including that it does not contain patient-identifiable information.

Backups: Whilst we take reasonable precautions to protect your data, we recommend you export your portfolio regularly. We are not liable for data loss beyond the terms of our liability section below.

7. Our intellectual property

All software, design, branding, trade marks, algorithms and other content that forms the Platform (excluding your content) is owned by or licensed to Nexi Bot LTD. You may not copy, reproduce or create derivative works from the Platform without our prior written consent.

8. Organisation accounts

Organisations that subscribe to Proven. CPD on behalf of their students or staff agree to:

  • Enter into a Data Processing Agreement with us before processing student data;
  • Ensure all users within their account have been informed of the Platform's terms and privacy policy;
  • Be responsible for the content of any custom forms, curricula or assessment frameworks they configure within the Platform; and
  • Not share administrator credentials with unauthorised individuals.

9. Disclaimers

Not clinical advice: The Platform is a professional portfolio and CPD management tool. Nothing on the Platform constitutes clinical, medical or legal advice. You remain solely responsible for your clinical practice and professional judgement.

Not HCPC approval: Proven. CPD is not affiliated with, approved or endorsed by the Health and Care Professions Council. The Platform is designed to assist with HCPC revalidation preparation, but we cannot guarantee that use of the Platform will result in HCPC approval or registration renewal.

"As is" basis: The Platform is provided on an "as is" and "as available" basis. We do not warrant that the Platform will be uninterrupted, error-free or free of viruses.

10. Limitation of liability

To the maximum extent permitted by applicable law:

  • We shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of or in connection with your use of the Platform;
  • Our total aggregate liability to you for any claims arising under these Terms shall not exceed the greater of (a) the total fees paid by you to us in the 12 months preceding the event giving rise to the claim, or (b) £100;
  • Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

If you are a consumer, you may also have statutory rights under the Consumer Rights Act 2015 which are not affected by these Terms.

11. Termination

By you: You may close your account at any time from your account settings. Your data will remain accessible for 30 days for export before permanent deletion.

By us: We may suspend or terminate your account immediately if you breach these Terms or engage in fraudulent, abusive or illegal activity. We may also terminate the Platform with 30 days' notice; in such event, we will provide you with an export of your data.

12. Governing law and disputes

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of your country of residence.

We encourage you to contact us at [email protected] before initiating formal proceedings so that we can attempt to resolve any dispute informally.

13. Changes to these Terms

We may update these Terms to reflect changes in our services or applicable law. We will notify you of material changes at least 30 days before they take effect via email or a prominent Platform notice. Continued use of the Platform after that date constitutes acceptance of the revised Terms.

14. Contact

  • Email: [email protected]
  • Post: Nexi Bot LTD, Suite 627, 80A Ruskin Ave, Welling DA16 3QQ

Contents

  • 1. Parties & definitions
  • 2. Acceptance & eligibility
  • 3. Account & security
  • 4. Subscriptions & payment
  • 5. Acceptable use
  • 6. Your content
  • 7. Our intellectual property
  • 8. Organisation accounts
  • 9. Disclaimers
  • 10. Limitation of liability
  • 11. Termination
  • 12. Governing law
  • 13. Changes
  • 14. Contact
Proven. CPD
Your practice, Proven.

The professional CPD, reflection and portfolio platform built exclusively for UK paramedics, student paramedics and healthcare organisations.

Proven. CPD is a trading name of Nexi Bot LTD

Company No: 16502958  |  ICO: ZB910034

Suite 627, 80A Ruskin Ave, Welling DA16 3QQ
(Correspondence only)

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© 2026 Proven. CPD — a trading name of Nexi Bot LTD. Company No. 16502958. All rights reserved.

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